Our terms.

Who we are

Becker General Services Inc., 85 Main St, Suite C 7, Peabody, MA 01960, a general contractor serving Peabody and the North Shore of Massachusetts. Questions about these terms go to info@beckergeneralservices.com or (978) 595-9993.

Using this site

This site is free to use. The texts, photos and videos on it are ours or used with permission: the project photos show our own work. You may share a page or a photo to show someone what we do; you may not copy them to present our work as your own.

How we handle what you give us is on the privacy page.

Our assistant

Our chat and our phone line are answered by an AI virtual assistant that works for us. It answers questions about what we do, books your quote visit, takes a call back request and passes your request to our team. Calls to our number are recorded, and the assistant says so when the call starts.

The assistant does not give prices and does not promise how a job will be done. What counts is the written estimate and the contract you get from our team.

Quote visits

A quote visit is free and does not oblige you to hire us. When you book one, we confirm it and come to see the job at the agreed time. You can move or cancel it in the chat or by calling (978) 595-9993; if we have to move it, we tell you first.

After the visit you get a written estimate. It says what it covers and how long it stands. Work starts only under a signed contract, and if the contract and this page say different things, the contract wins.

Text messages

When you give the assistant your mobile number in the chat, it asks: "Can Becker General Services text you at this number about this request (follow-ups, quotes and appointment reminders)? Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help." You answer Yes or No. We text you only after a Yes.

The texts come from (978) 595-9993 and are about your own request: a confirmation when you book, move or cancel your visit, and a reminder the day before. We send no marketing texts. Usually 2 to 4 messages per visit. Message and data rates may apply. Agreeing to texts is not a condition of any purchase.

Reply STOP at any time to stop the texts; you get one last message confirming it. Reply HELP for help, write to info@beckergeneralservices.com or call (978) 595-9993. Carriers are not liable for delayed or undelivered messages.

We do not share your mobile number or your consent to receive texts with any third party or affiliate for their marketing.

Reviews

The reviews on this site are Google reviews from our customers, shown as they were written.

Our responsibility

We keep this site accurate and working as well as we can, but it comes as it is: a page can be out of date, and the site, the chat or the phone line can be down for a while. The work we do for you is covered by your contract, not by this site. These terms follow the laws of Massachusetts.

Changes

When these terms change, we update them here with the new date.